Terms and Conditions

Please read these Terms and Conditions carefully before using mozflowers.com website.

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms of Service apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

Moz Website and all it’s usage is governed by U.A.E. law

Refund Policy

Moz Flowers, after accessing the circumstances, may offer an alternative solution such as re-sending the same product or a different one within the same price, or refund the price of the product.

We aim to solve a refund query within one working day, the solution will take in consideration the freshness of what flowers / plants can be offered and will be our Head Florist discretion.

Contact us on info@mozflowers.com for any further questions.


Please contact us as early as possible at info@mozflowers.com

If your order production was not commenced, we will be able to cancel the order and proceed with refund evaluation.

In case your order has been out of delivery, we will strive to cancel the delivery, yet refund policy will be impracticable.

Privacy Policy

Moz Flowers treasures your privacy and ensure confidentiality to your information.

If you wish to purchase any product or service made available through the website, you may be asked to supply certain information including, without limitation, your credit card details, your billing address, your and recipient full name, address and email. You represent and warrant that: the information you supply to us is true, correct and complete. By submitting such information, you grant us the right to disclose information only to parties involved in the preparation and/or delivery of your product, unless authorized to do so or required by law. Credit card information is always encrypted during network transfers.

Moz Flowers uses VendHQ as our online e-commerce platform.


Moz Flowers operates this website and is referred here as “we”, “us” and “our” and all its information and services are available with the acceptance of all Terms and Conditions (“Terms”, “Terms of service”) here presented.

These Terms of Service apply to all website users including, without limitation: Browsers, vendors, customers, merchants, and content creators.

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.


Moz Flowers has the right to refuse service to anyone at any time.

You must be at least the age of majority in the U.A.E. to make a purchase in our website and you have given us your consent to allow any of your minor dependents to use mozflowers.com by agreeing with these Terms of Service

It is forbidden to use our products for illegal or unauthorized purposes and violate any laws in your jurisdiction (including but not limited to copyright laws).

Any Cyber-attack will be considered a criminal offense.

Services will immediate terminate when a breach or violation of any of this Terms occur.

You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. Moz Flowers can also terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services.


Information available on this website might not be accurate or up to date, and when this occurs we are not responsible and we have no obligation to update, amend or clarify information in the website, except as required by law. Prices are also subject to change without prior notice (including after you have submitted your order) and at any time services and contents can be ceased. Without prior notice, we have right to correct any omissions, errors or inaccuracies, change or update information or cancel orders if any information in the website is inaccurate.

Please email us on info@mozflowers.com for more accurate data.


As we utilize fresh products, slight changes of color might occur in comparison with our photos here displayed.

Moz Flowers aim for the highest Service and product standards, but is exempt that your expectations will be fulfilled neither guarantee that errors won’t be encountered.

We do not guarantee that our service will be uninterrupted, timely, secure or error-free.


Moz Flowers has the right to refuse service to anyone at any time. In addition, we can cancel or limit quantities purchased by account, order, credit card, billing and delivery address. If applicable, our team will try to contact you via email, and/or phone number provided.

We will not be hold accountable if your account and other information is not up to date.


Our Service may contain links to third-party web sites or services that are not owned or controlled by us. Moz Flowers has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Moz Flowers shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.


Comments and contents identified as within U.A.E. law violation or are judge offensive to us may, without obligation, be monitored and removed. Any ideas, plans, materials, suggestions or proposals sent from you to us by any mean might be used in any way, with no obligation from us for any compensation, confidence or response.

With this Terms you agree that you will not use / provide false credentials or information and publish comments there are not in lieu with U.A.E. law. We take no responsibility / liability for comments or contents posted by users or any third-party.


By agreeing with this Terms you accept that your use of our services/products is at your sole risk. Moz Flowers and it’s partners will be considered harmless and will be compensate from any demand, allegation or attorney’s fees, made by any third-party due to any violation of any law or the rights of a third-party, or emerging from your violation of these Terms of Service or documents incorporated by reference.

Moz Flowers, it’s partners and service providers won’t be liable for any kind of injury, claim, loss or any indirect/direct, incidental, punitive, consequential or special damages, including, without limitation, lost profits/savings/revenue,/data, costs replacements, or similar damages, whether based in contract, tort – including negligence; strict liability or else, in consequence of your use of any of the Service/products, or for any other claim related in any way to your use of the Service or any product, including and not limited to, any omissions/errors in content, any damage/loss of any kind sustained as a result of the use of the Service and it’s contents/ products posted, transmitted, or anything available via the Service, even if informed “possible”.

If any component of this Service is determined unlawful, unenforceable or void, this Terms shall despite be executable to its fullest extent permitted by applicable law, and the impractical portion should be withdrawn from these Terms of Service, not affecting it’s validity/enforceability of any remaining stipulations.